Maya Mendez, MPH, MSW

Maya Mendez, MPH, MSW, is a dedicated healthcare leader committed to improving access to quality care for older adults. As the Telehealth Program Manager at the West Health Institute, she leads an initiative focused on enhancing the delivery of age-inclusive telehealth services, ensuring that technology-driven healthcare meets the unique needs of aging populations.

With a strong background in social services, public health, and healthcare administration, Maya has spent the last ten years advancing patient-centered care, advocating for health equity, and leading capacity-building efforts for healthcare facilities. Her work is driven by a deep understanding of the systemic barriers that older adults and caregivers face when navigating healthcare, particularly in underserved communities.

Maya's expertise extends to program development, policy advocacy, and community engagement, where she collaborates with healthcare providers, policymakers, and technology innovators to bridge gaps in telehealth accessibility. By integrating social work principles with public health strategies, she ensures that telehealth solutions are not only technologically advanced but also culturally competent, inclusive, and tailored to support aging with dignity.

Maya - Champion for Age-Inclusive Telehealth and Patient-Centered Care