We Are Here for You
I have worn many hats in my life: caregiver, support group facilitator, dementia educator, and life coach.
In every role I have held, I have met people stretched to their limits, family caregivers who give endlessly to others yet have no one to turn to when they reach their own breaking point. I have led support groups where the weight of their emotions pours out in tears for the entire hour. I have stood beside caregivers who feel invisible, unprepared, and deeply underappreciated.
I have witnessed the toll - financial, emotional, and physical - that caregiving can take. Even in my own family, I experienced the same. And when I looked for help, most hotlines closed early, programs lacked cultural sensitivity, and there were few real-time resources for the human side of caregiving: the grief, the guilt, and the exhaustion.
So, I started Caregiver OneCall, the 24/7 emotional support line built by and for caregivers. This is more than a service. It is a lifeline. We believe that caregivers deserve care, too. And we are building the safety net we wish we had.
Nikki K. Lopez, Founder
Empathy
We listen with compassion, understanding both the emotional and physical challenges caregivers face every day.
Respect
Caregiving is a demanding role that deserves recognition. We honor the dedication of caregivers and the dignity of those they care for.
Support
We offer reliable guidance, practical resources, and emotional reassurance to caregivers whenever they need it.
Community
We create a safe, connected space where caregivers can share experiences, learn, and find solidarity with others.
Well-being
We know self-care is difficult for family caregivers, so we empower them to nurture themselves while caring for others.
Integrity
Integrity drives everything we do. We uphold trust through honesty, transparency, and strict commitment to privacy.
Our Board
Caregivers Are Lifesaving Heroes
Caregivers are doing lifesaving work every day, yet too many are doing it alone.
Across the U.S., over 63 million people care for loved ones with chronic illness, disabilities, or age-related needs. Most are unpaid, many under-resourced, and often their own health suffers.
AARP & National Alliance for Caregiving, 2025 Report "Caregiving in the U.S.
California Caregiving Facts
4.4 million unpaid family caregivers [Archstone Foundation, 2025]
Nearly 1 in 6 adults in California is a caregiver [UCLA, 2020]
Over 20% report emotional or physical strain [UCLA, 2021]
Black, Latino, and Asian caregivers face higher financial stress and less access to culturally responsive services [Family Caregiver Alliance, 2020]
Dementia caregivers provide nearly 1.9 billion hours of unpaid care, valued at $44.3 billion [Alzheimer’s Association, 2023]
More than half have no one to call for help [National Alliance for Caregiving, 2020]
Where Caregiver OneCall Steps In
We provide a 24/7 emotional support and resource hotline for caregivers of children, parents, or spouses with special needs or chronic illness.
Multilingual and culturally responsive support.
Real-time solutions for emotional overwhelm, system navigation, and daily care challenges.
Workshops, tools, respite, and 1-on-1 guidance - more than a voice, we provide a plan.
Our Promise
Caregiver OneCall is the connection caregivers never knew they could count on. Day or night, in crisis or calm, we are here because caregivers deserve care too.
Mission Statement
We exist so no caregiver ever feels alone at 2 AM. Our mission is to deliver free, real-time support, training, and relief to family caregivers nationwide.
Our Vision
We envision a world where every family caregiver is seen, supported, and sustained. No matter who they are, where they live, or how heavy the load, they are never left to carry it alone.
Connect With Us
Feel supported and empowered by reaching out. Our dedicated team is ready to assist; send us your questions.
Or call 833-927-6599.
Contact Us
Give us a call
(925) 331-8387Send us an email
[email protected]