I have worn many hats in my life: caregiver, support group facilitator, dementia educator, and coach.
In every role I have held, I have met people stretched to their limits, family caregivers, who give endlessly to others yet have no one to turn to when they reach their own breaking point. I have led support groups where the weight of their emotions pours out in tears for the entire hour. I have stood beside caregivers who feel invisible, unprepared, and deeply underappreciated.
I have witnessed the toll: financial, emotional, physical, that caregiving can take. Even in my own family, I experienced the same. And when I looked for help, most hotlines closed early, programs lacked cultural sensitivity, and there were few real-time resources for the human side of caregiving: the grief, the guilt, the exhaustion.
So, I started Caregiver OneCall, the 24/7 emotional support line built by and for caregivers. This is more than a service. It is a lifeline. We believe that caregivers deserve care, too. And we are building the safety net we wish we had.
Nikki, Founder
Why Caregiver OneCall Exists
Caregivers are doing lifesaving work every day, but too many are doing it alone.
Across the United States, over 53 million people are caring for loved ones with chronic illness, disabilities, or age-related needs. Most are unpaid. Many are under-resourced. And too often, their own mental and physical health takes ...
Mission Statement
We exist so that no caregiver ever has to feel alone at 2 AM. Our mission is to deliver free, real-time support, training, and relief to all family caregivers nationwide.
Our Vision
We envision a world where every family caregiver is seen, supported, and sustained. No matter who they are, where they live, or how heavy the load, they are never left to carry it alone.
Values That Drive Us
Empathy
We listen with compassion, understanding the emotional and physical challenges caregivers face.
Respect
Caregiving is a demanding role that deserves recognition and respect. We will always honor the dedication of caregivers and the dignity of those they care for.
Support
We provide reliable guidance, practical resources, and emotional reassurance 24/7.
Community
We foster a safe, connected space where caregivers can share, learn, and find solidarity.
Well-being
We know it is not easy to practice self-care as a family caregiver, but we empower caregivers to care for themselves as they care for others.
Integrity
Integrity is the backbone of our mission. We uphold trust through honesty, transparency, and a firm commitment to privacy.