Our Story
I have worn many hats in my life: caregiver, support group facilitator, dementia educator, and coach.
In every role I have held, I have met people stretched to their limits, family caregivers, who give endlessly to others yet have no one to turn to when they reach their own breaking point. I have led support groups where the weight of their emotions pours out in tears for the entire hour. I have stood beside caregivers who feel invisible, unprepared, and deeply underappreciated.
I have witnessed the toll: financial, emotional, physical, that caregiving can take. Even in my own family, I experienced the same. And when I looked for help, most hotlines closed early, programs lacked cultural sensitivity, and there were few real-time resources for the human side of caregiving: the grief, the guilt, the exhaustion.
So, I started Caregiver OneCall, the 24/7 emotional support line built by and for caregivers. This is more than a service. It is a lifeline. We believe that caregivers deserve care, too. And we are building the safety net we wish we had.
Mission Statement
"To provide caregivers with a reliable, 24/7 support system that prioritizes mental health, guidance, resources, and community connection."
Values That Drive Us
Empathy
We listen with compassion, understanding the emotional and physical challenges caregivers face.
Respect
Caregiving is a demanding role that deserves recognition and respect. We will always honor the dedication of caregivers and the dignity of those they care for.
Support
We provide reliable guidance, practical resources, and emotional reassurance 24/7.
Community
We foster a safe, connected space where caregivers can share, learn, and find solidarity.
Well-being
We know it is not easy to practice self-care as a family caregiver, but we empower caregivers to care for themselves as they care for others.
Integrity
Integrity is the backbone of our mission. We uphold trust through honesty, transparency, and a firm commitment to privacy.